“There are no traffic jams along the extra mile.”
It’s a great quote, wouldn’t you agree? Now, as a pretty strict rule, we don’t use our blog as a medium to tout our own products and services; however, we’re making an exception today. Because going the extra mile is taking on new meaning here at Abila with the launch of our Client Success Services team.
The new team is comprised of seasoned professionals with experience in not only membership strategy, but also business analysis, project management, Abila netFORUM Enterprise™ and netFORUM Pro™ configuration, and custom coding. Think of it as a full-service consultancy focused on helping you maximize your association management and nonprofit management software investment. In other words, the team will help you go the extra mile.
Here’s a snapshot of what Client Success Services offers:
Retained Services – This includes both consultation and capacity for peak times at your organization.
Business Alignment Consultation – This service takes you through three key steps, including Technical Audit and Inventory, Consultation and Review, and a Gap Analysis.
Consulting and Report – Whether you’re deciding how to approach customization of your Abila software for your nonprofit or membership organization, preparing to go live with your solution, or you’ve been using our products for years, our consultants and partners can provide valuable insight and recommendations to build on your success.
Upgrade Services – Our Client Success Services team will provide you with the knowledge and experience to guide you through your software upgrade.
Check out this video featuring our VP of Client Services, Bethany Little: