About Jessica Lane

This author has not yet filled in any details.
So far Jessica Lane has created 35 blog entries.

How to Discover Your Members’ Learning Preferences


We all know that in relationships, if you want to make a meaningful connection you really have to get to know someone. Think about your last first date, whether it was years ago or just last weekend, I’m sure you can remember it was full of questions flying back and forth between you and your …

Putting Your Super Members to Work


In Abila’s new Member Loyalty Study  we identified distinct segments across the loyalty spectrum with the most committed members falling into the Super Member category. According to the study, your Super Members are the most connected with your organization and really care about belonging. They value what the organization does for the profession and want …

10 Keys to Enhancing the Elearning Experience


As association professionals, it’s important to continuously examine your member experience and think about ways to take it to the next level. Here are 10 keys to enhancing your elearning to better engage your users.
Key 1
Get to know your members: What do your members value in educational programs? If you don’t know the answer, it’s …

ACLEA Annual Must-See Sessions


The Abila team is headed to ACLEA’s 53rd Annual Meeting this weekend, and we can’t wait to say bonjour to all the continuing legal education (CLE) professionals traveling to Montreal. The theme of this meeting is “Vive la CLE!” And, by the looks of the schedule, it’s sure to be a celebration of learning. Here …

Take Your Association Conference Virtual and Reap the Benefits


The top two reasons members attend association events are networking and education, according to a recent survey from Association Advisor. So, why keep all that connectedness and learning between the conference center walls? Spread the goodness by taking your conference virtual. Here are three benefits you and your members will glean:

Broader Attendance

Many association leaders worry that if …

CE Providers: Take Advantage of the Dog Days of Summer!


School is out, the days are getting longer, and the temperatures are rising … all signs that summer is on its way. Summer can be a slow time for continuing education offerings, with end-of-year deadlines months away and spring deadlines having just wrapped. In the season of BBQs, pool parties, and vacations, many learners want …

10 Keys to Creating and Growing a Customer Service Culture


As we have seen, time and time again, word of mouth can make or break a company’s reputation. With social media expanding the reach of a customer’s voice, it’s more important than ever to make sure your association is embracing a customer service culture. As with any relationship the one you have with your members …

Millennials and Professional Development


More than one-in-three American workers are Millennials, making them the largest generation in the U.S. labor force, surpassing Generation X in 2015. However, while the Millennial influence continues to grow, the educational wants and needs of this group are still a bit of a mystery for association professionals.

In Abila’s Member Professional Development Study the number …

8 AUDC 2017 “Must Dos” for CE Professionals


The Abila User and Development Conference in Nashville is just around the corner, April 11 through 13, and we want to make sure as a continuing education professional, you’re taking full advantage of all the event has to offer.

Here are some of the high notes that you can’t miss during your time in Music City!

Catch the …

Walking the Line of Success at ACLEA’s Mid-Year Meeting


ACLEA’s 53rd Mid-Year Meeting is this weekend, and the Abila team is pulling on our cowboy boots and heading to Nashville. The theme for this year’s meeting is Walk the Line of Success, and there’s a packed schedule of informative sessions to help CLE professionals learn and grow. Here are some sessions that caught our …