Onward and Upward to Next Year’s Audit!


Last week, my colleague Laura Reifschlager uncovered great insight into how to obtain a top-notch audit. With the right people, processes, and reporting in place, …

Online Learning Start-Ups: Ready for Takeoff


Ready or not, your association has taken those seemingly scary first steps in the sometimes overwhelming journey of building an online learning program. You’ve done …

Creating Personas to Better Understand Your Members


I graduated from college with a degree in English and a minor in German Film.

Writing was something I wanted to do from the time I …

These Are a Few of My Internet of Things


The Internet of Things (IoT) is a whole bunch of objects, interconnected by the internet, that are able to exchange data through application programming interfaces …

Collaboration: Why To Care, How To Do It


After volunteering, 73 percent of donors say they’re more likely to make a gift.

After attending an event, 74 percent of donors say they’re more likely …

How to Obtain a Top-Notch Audit


“The auditors are coming! The auditors are coming!” The news is not quite as harrowing as “The Redcoats are coming!” was to American Revolutionaries, but …